01
Introduction & Scope
Welcome to the tk999 or platform. This Privacy Policy explains how tk999 or collects, stores, uses, and protects your personal information. By using our website or mobile app, this Privacy Policy applies to you automatically.
We believe privacy is a fundamental right. That is why every piece of your information on tk999 or is handled with the utmost care. We never sell your data or share it with third parties without your consent.
Please Note: This Privacy Policy is part of our
Terms & Conditions Should be read alongside. Together, both documents form the complete agreement governing your use of tk999 or.
This policy applies to tk999 or's website, mobile app, live chat, and all other digital channels. If you follow a third-party link, that site's own privacy policy will apply, and tk999 or bears no responsibility for it.
02
What Information We Collect
Tk999 or collects several categories of information, as outlined below:
| Data Type |
Example |
Mandatory? |
| Identity Information |
Full name, date of birth, NID number |
Yes |
| Contact Information |
Mobile number, email address |
Yes |
| Financial Information |
Mobile banking number, transaction history |
Yes |
| Technical Information |
IP address, device information, browser |
Automatic |
| Usage Data |
Betting history, preferred games |
Automatic |
| Communication Records |
Support Chat History |
Optional |
We only collect information that is necessary to provide our services. No unnecessary or excessive data is requested.
03
How We Collect Information
Tk999 or collects your information through several means:
- Directly from you: When filling out the registration form, during identity verification, when making a deposit or withdrawal, and when contacting our support team.
- Automatically: When you use our website or app, technical information is collected through cookies and tracking technologies.
- Via Third Parties: Transaction confirmation information from payment processors (bKash, Nagad, Rocket) and from identity verification service providers.
We never collect your information without consent. By registering, you agree to the collection of your data under this Privacy Policy.
04
Purpose of Data Use
Tk999 or uses your information for the following legitimate purposes:
- Account management: For registration, login, identity verification, and account security.
- Service delivery: For managing betting, gaming, deposits, withdrawals, and bonuses.
- Customer Support: To respond to your complaints and questions, and to resolve issues.
- Security assurance: To prevent fraud, money laundering, and other unlawful activities.
- Service improvement: For usage analytics to improve the platform experience.
- Legal obligations: To meet regulatory requirements and maintain legally required records.
- Marketing Communications: To send you promotional offers and updates, subject to your consent.
We guarantee that your data will never be used beyond the purposes stated above.
05
Data Sharing Policy
Tk999 or never sells your personal information. However, limited data may be shared with the following parties in specific circumstances:
- Payment processors: Information shared with bKash, Nagad, or Rocket as needed to process transactions.
- Identity Verification Service: With trusted verification providers to confirm age and identity.
- Law Enforcement Agencies: Mandatory disclosure when required by a court order or government directive.
- Technology Partners: Cloud and hosting providers that operate our platform – all bound by strict confidentiality agreements.
Before sharing any data with third parties, we ensure they adhere to the same standard of privacy protection.
06
Cookies & Tracking Technology
Tk999 or uses cookies to enhance your experience on the website and app. The cookies we use:
Essential Cookies
Functional Cookies
Analytics Cookies
Security Cookies
- Essential Cookies: To maintain login sessions and ensure secure browsing. These cannot be disabled.
- Functional Cookies: To remember your preferences (language, settings).
- Analytics Cookies: To understand site usage statistics — fully anonymized data.
- Security Cookies: To detect fraud and bot activity.
You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
07
Data Retention Period
Tk999 or retains your data only for as long as necessary – no longer. Standard retention periods:
- Account Information: For the duration your account is active and for 5 years after closure (as required by law).
- Transaction Records: 7 years from the date of the last transaction, in accordance with financial regulatory guidelines.
- Support Contact: 2 years after the conversation ends.
- Cookies Data: Session cookies are cleared when you close your browser; persistent cookies last up to 1 year.
Once the retention period ends, your data is securely destroyed or anonymized so you can no longer be identified in any way.
08
Your Rights
As a tk999 or member, you have the following rights over your own data:
👁️
Right to Access Your Data
You can request access to the personal information we hold about you at any time.
✏️
Right to Rectification
If any of your information is incorrect or outdated, you can request a correction at any time.
🗑️
Right to Erasure
You may request deletion of your data under certain conditions (unless retention is required by law).
⛔
Right to Object to Processing
You can object to and opt out of your data being used for marketing purposes.
📦
Right to Data Portability
You can receive your data in a portable format and transfer it elsewhere.
⏸️
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be temporarily restricted.
09
Security Measures
Tk999 or employs industry-standard security measures to protect your data:
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
- Data Storage Encryption: Stored data is also kept in encrypted form.
- Two-Factor Authentication: Two-factor authentication (2FA) is available for your account.
- Regular Security Audits: Systems are regularly audited by a dedicated expert team.
- Restricted Access: Only authorized personnel have access to your information.
- Suspicious Activity Detection: Unusual transactions are monitored using AI-powered systems.
In the event of a data breach, you and the relevant regulatory authority will be notified within 72 hours, as required by applicable law.
10
Child Protection Policy
Tk999 or does not provide services to anyone under 18. We do not knowingly collect any information from minors.
- Age is verified at the time of registration.
- Any user identified as being under 18 will have their account immediately suspended.
- Any data inadvertently collected from a minor will be promptly deleted.
If you believe a minor is using our platform, please support@tk999or.appto let us know.
11
Policy Changes
Tk999 or may update this Privacy Policy when necessary. In the event of changes:
- The "Last Updated" date at the top of this page will reflect the change.
- You will be notified of significant changes via email or in-app notification.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
It's a good habit to check this page regularly so you're always up to date with our latest policy.
12
Contact & Complaints
If you have any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us:
- Email: support@tk999or.app
- Live Chat: Click the chat button on the app or website
- Response time: typically within 48 hours
We will respond to your privacy rights request within 30 days of receipt. Complex cases may require an additional 60 days, and you will be notified in advance if that is the case.